Building Effective Mobile Solutions: Lessons Learned

Building Effective Mobile Solutions: Lessons Learned

Managing the operations of an NGO or nonprofit organization can be an intricate and demanding responsibility. With many tasks, such as fundraisers, monitoring contributors and volunteers, and keeping them informed about current activities and events, implementing a CRM solution has become imperative. In this article, we are excited to share Agliway expertise in developing CiviMobile, a groundbreaking mobile application that transforms the way NGOs interact with the popular nonprofit management platform CiviCRM.

Strategic Technology Selection: Paving the Way for Success

To create a seamless user experience and enhance accessibility on smartphones, we at Agiliway recognized the limitations posed by the CiviCRM platform, particularly in terms of flexibility and user interface complexity on mobile devices. Our goal was to develop a mobile application that embraces user-friendly design principles, lightweight architecture, and customization capabilities to revolutionize the nonprofit sector’s use of CiviCRM. Making the platform accessible anytime, anywhere was a key driver behind our technological choices.

Choosing the Right Tech: A Game-Changing Decision

When it comes to selecting the technology stack for a project, it’s akin to choosing the right tool for a job. Each project has unique requirements, cost considerations, and timeframes. We evaluated various options and weighed their characteristics, such as ease of setup, maintenance requirements, scalability, performance, user-friendliness, and the availability of alerts. By analyzing popular tools like responsive websites, custom extensions, Ionic, Flutter, and React Native, we were able to identify the most suitable technology for our specific needs.

Key Steps for Effective Development: Building a Path to Success

Project Planning: To ensure a successful application development process, a solid plan that outlines clear goals and a well-defined scope is essential. This lays the foundation for efficient development and sets expectations for all stakeholders involved.

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Building the Right Team: Assembling a skilled team is pivotal in delivering a successful product. A lead engineer who understands the project inside out, alongside proficient developers, designers, project managers, and testers, ensures a comprehensive and high-quality development process. Additionally, involving interns allows for knowledge transfer and paves the way for long-term project success.

Adopting Agile Methodology: Embracing Agile methodology for project management provided us with the flexibility needed to create a product within a tight timeframe. Utilizing “sprints” allowed us to adapt quickly to changes and maintain an efficient development process.

Breaking into Versions: Clear milestones and timelines were established to monitor progress and ensure that the project adhered to the intended trajectory. This approach ensured alignment among team members and kept everyone focused on achieving the desired outcomes.

User-Centric Design: Creating an application that resonates with users was pivotal to our success. By collaborating closely with designers and developers, we were able to strike a balance between visually pleasing aesthetics and user-friendly functionality. Regularly engaging with users, gathering feedback, and incorporating their input into future releases ensured continuous improvement and responsiveness to user needs.

Navigating Challenges in Project Development: Turning Obstacles into Opportunities

Cross-Platform Consistency: Ensuring a consistent look and seamless functionality across different mobile devices can be a complex task. However, leveraging tools like React Native simplified this challenge by allowing us to write code once and deploy it on both iOS and Android platforms. While testing and troubleshooting issues on various devices and operating system versions remains a challenge, React Native significantly streamlines the development process.

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Lack of Control over Installation: When CiviCRM is used as a backend for other applications, controlling the installation process becomes challenging. To address this, we implemented a checklist page within extensions to ensure proper configuration and compatibility. Frequent feedback and bug reports from users have helped us identify configuration-related issues and provide immediate resolutions.

Managing User Feedback: User feedback plays a crucial role in shaping our application. However, incorporating all user suggestions while aligning them with our project goals can be a delicate balance. We actively solicit feedback from users, carefully evaluate their input, and prioritize improvements that align with our overarching objectives for the application.


By leveraging CiviCRM and the innovative CiviMobile solution, nonprofits can unlock remarkable opportunities to streamline operations, engage constituents, and achieve fundraising goals. Analyzing technology options, including responsive websites, custom extensions, Ionic, Flutter, and React Native, ensures the best fit for every organization’s unique requirement. Agiliway’s expertise in user-centric design, Agile methodology, and effective project planning empowers nonprofits to overcome challenges and deliver exceptional mobile solutions. Reach out to us today and let us guide you in developing an advanced mobile solution that propels your organization toward greater success.