Virtual Private Branch Exchanges (PBXs), also known as hosted phone systems, are similar to traditional phone systems. However, they do not require hardware.
Initially, you will need to allocate capital for handsets, modems, routers, and switches for your hosted phone system.
Things improve. VoIP phone systems and traditional PBX systems can also be included in hosted phone systems. A SIP trunk transforms your IP PBX into an internet-based telephone network if you already have one.
Let’s break these concepts down in order to better understand them:
- Hosted phone systems: what are they?
- How does hosting work?
- Benefits of a hosted PBX
- Using the cloud has some drawbacks
- Finding the right car
How does a hosted phone system work?
Hosting is the process of setting up a telephone system that is connected to the Internet.
Both platforms have the ability to host PBXs. Despite looking similar, the two configurations work differently.
1). Cloud-based phone system: Every phone is connected to a data center outside the VoIP network. Individual phones are registered with a SIP server in advance.
You will have access to all the essential features with a cloud PBX for your modern workforce. Voicemail to email, video conferencing – the options are endless. PBX platforms like this are easy to manage from a management standpoint.
2) SIP trunking: Your existing PBX remains, but all your outside lines are routed through your existing VoIP trunk. When your PBX fails, you can still use virtual or brick-and-mortar offices.
What is the function of hosted VoIP services?
The internet can be used to place and receive phone calls through a cloud PBX. This online server manages VoIP calls over SIP.
The process is as follows:
- Your search leads you to a company that offers hosted PBX services. A data center off-site is then connected to you through this.
- An incoming call is received by your hosted PBX system.
- In order to connect to a hosted PBX system, those call data packets are converted into internet packets. VoIP is used in hosted phone systems.
- Your desk phone receives calls, which are routed to it by the PBX.
- As you pick it up at your desk, it rings. When the digital packets have been converted into voice messages, the connection is established. You can talk directly with your callers through a hosted PBX.
An internet-connected device can receive or make calls with a cloud-based phone system. You can conduct business on a mobile phone, laptop, desktop computer, or landline.
There are 26 differences between VoIP and PBX that you should know
There are many advantages to using a hosted phone system
You can take advantage of the following benefits when using the cloud as a phone system:
Installation is easy
Installing a traditional phone system is complicated, time-consuming, and expensive. Hosted phone systems do not have those problems.
Installing and setting up the cloud-based system does not require anyone to come into your office. It makes working together a lot easier for remote and small companies alike.
Traditional phone systems are more expensive than hosting because of two factors. It is not necessary to purchase a new haul of equipment. As a cloud telephony system, you can use your existing equipment. The following are included:
- Desk phones
- Smartphones (including iOS and Android) are mobile devices.
- VoIP handsets
An online business phone system can save you money when it comes to maintenance. Without calling an engineer, we can fix the problem at the office. The IT staff at your company can usually resolve VoIP issues without contacting your provider.